Issue with Mailsac: Temporary Emails Not Receiving Messages

Bug Reports
1

Hi everyone,

I’ve noticed a major issue with the Mailsac platform recently. It seems that none of the temporary email addresses on the platform are able to receive emails at the moment. I’ve tested this multiple times with different email addresses, but the problem persists.

This is causing a lot of inconvenience, especially for those of us who rely on Mailsac for quick and secure email verification.

Is anyone else experiencing this issue? If so, has anyone found a workaround or received any updates from the Mailsac team?

I hope the Mailsac support team can address and resolve this issue soon.

Looking forward to hearing from others in the community.

Thanks!

2

I just wanted to provide an update regarding my earlier post about Mailsac not receiving emails. After further testing, I realized that the issue was on my end, and the platform is actually functioning perfectly fine.

Apologies for any confusion my previous message may have caused. Mailsac remains a reliable tool for temporary email services, and I appreciate the community’s patience while I sorted this out.

3

Hi he_hung,

Glad to hear you solved your problem. Just in case other customers run into a similar issue, the following information is helpful to us to help us identify and resolve the issue in a timely manner.

Sorry your emails aren’t being delivered as expected. Please provide the following information to help me determine the root cause of the issue.

  • your mailsac username
  • the IP address of your sending server
  • the email addresses you are sending to, and/or the domain you are sending TO
  • the from email addresses, and/or the domain you are sending FROM
  • time frames when messages were sent. Be as specific as possible by including the date, time, and time zone.

There are several reasons why mail may not be delivered. The most common reasons are explained in a Missing Mail section of Mailsac’s documentation. Throttling may also be impacting mail delivery. The throttling section of the documentation explains when and how throttling effects delivery.

5

Hi helpemailtales,

I just sent a test email and I’m pretty sure mail is being delivered as intended.

Please provide the following information to help me determine the root cause of the issue.

  • your mailsac username
  • the IP address of your sending server
  • the email addresses you are sending to, and/or the domain you are sending TO
  • the from email addresses, and/or the domain you are sending FROM
  • time frames when messages were sent. Be as specific as possible by including the date, time, and time zone.